How to Order on Flower Dept Disposable Website & Our Refund Policy
At Flower Dept, we strive to make your shopping experience easy and hassle-free. Whether you’re ordering one of our premium Flower Dept 2.5 gram disposable vapes or exploring other products in our collection, here’s a simple guide to placing an order and understanding our refund policy.
How to Place an Order on Flower Dept Disposable Website
- Browse Our Selection
Start by visiting our website and exploring the wide range of Flower Dept disposable products we offer. Each product is detailed with flavor profiles and specifications to help you make the best choice. - Choose Your Favorite Products
Once you’ve found your preferred Flower Dept disposable, click on the product to view more details. Select the quantity and any specific options available, then click “Add to Cart” to proceed. - Review Your Cart
After adding items to your cart, click the cart icon at the top of the page to review your selections. Ensure everything is correct, from product choice to quantity. If you’re ready to checkout, click “Proceed to Checkout.” - Enter Shipping and Payment Information
Fill in your shipping details, ensuring all information is accurate for smooth delivery. Select your preferred payment method, and proceed by confirming the purchase. Our website is secure, ensuring your information remains safe. - Order Confirmation
After completing the payment process, you will receive an order confirmation via email with all the relevant details, including your order number and estimated delivery time. You can also track your order as it’s being processed and shipped.
Refund Policy
At Flower Dept, customer satisfaction is our priority. However, we understand that things don’t always go as planned. If you need a refund or return, here’s how it works:
- Eligibility for Refunds
We accept returns and refunds on unused and unopened products within 14 days of delivery. The products must be in their original packaging and in the same condition you received them. - Requesting a Refund
To initiate a refund, please contact our customer service team via email or through our website’s contact page. Include your order number and a brief description of why you’re requesting the return. - Refund Process
Once we receive your returned item and inspect it, we’ll notify you via email if your refund has been approved. If approved, a refund will be issued back to your original payment method within 5-10 business days, depending on your bank’s processing time. - Non-Refundable Items
Please note, for safety reasons, opened or used disposable products are not eligible for a refund. Additionally, any shipping fees for returning items are the responsibility of the customer unless the return is due to an error on our part.
Shop with confidence at Flower Dept, knowing that we stand behind our products and are committed to making your shopping experience smooth, from ordering to delivery and beyond!